Frequently Asked Questions

Getting a Live Scan is easy—just follow these steps:

1. Visit ACCU-Print
Mon–Thu 9am–5pm | Fri 9am–4pm
✔ No appointment needed — walk-ins welcome
✔ No lunch closure
✔ The fingerprinting process itself takes about 3–5 minutes
✔ Total visit time may vary depending on wait times
✔ Last client accepted 15 minutes before closing

2. Bring your printed Live Scan request form (required)
✔ The applicant section must be completed before arrival
✔ Forms must be printed — phone screens cannot be accepted
✔ Need a printout? $1 fee

3. Bring a valid primary ID
✔ Current, not expired
✔ Driver's license, state ID, or passport accepted

3404 Bechelli Ln, Ste B, Redding, CA

• About ½ mile south of Bechelli & Hartnell
• Turn into the driveway at 3400–3404 Bechelli Ln
• Continue straight to the end of the drive
• ACCU-Print is in the westernmost tan building (3404), Suite B (ground floor)

Please arrive at least 15 minutes before closing.

Our rolling fee is $17 (lowest in Shasta County).

Government fees vary by application (typically $0–$87) and are set by those agencies—not by us—and are the same at all Live Scan locations.

💳 We accept all forms of payment
(Credit cards include a small processing fee)

To estimate your total cost, first look up your government fees below, then add our $17 rolling fee.

Questions? Call (530) 222-3442

✔ Valid ID (Driver's license, state ID, or passport)
✔ Printed Live Scan request form (completed)
✔ Forms must be printed — phone screens cannot be accepted

Important: Your agency provides the form—we do not.

The DOJ Applicant Background Check Status page shows only the progress of your fingerprint check—it does not indicate employment or licensing decisions.

Most Live Scan submissions are processed within 48–72 hours if no matching fingerprints are found in the DOJ database.

If your fingerprints match records in the database, the associated RAP sheet must be manually reviewed by a technician. This is a manual process and may take an indeterminate amount of time.

• ACCU-Print does not receive or have access to your results.
• Once processing is complete, results are sent directly to the requesting agency.
• For updates after processing is complete, contact the agency that requested your Live Scan.

To check your status online, use your ATI number and your date of birth. The ATI number is located at the very bottom of your Live Scan form and always begins with the letter "B".

There are two options depending on the type of record you need:

California (DOJ Record Review)

Federal (FBI Record Review)

No. Under California law, you are not allowed to provide your personal criminal history record to an unauthorized third party.

Employers are also not permitted to require you to obtain or provide a copy of your record, or proof that a record does or does not exist.

If an employer needs this information, they must request it through the official Live Scan process.

Yes. ACCU-Print offers mobile fingerprinting services for businesses seven days a week, bringing convenient on-site service directly to your location.

Pricing is based on travel distance and the number of applicants, allowing us to tailor a solution that fits your organization’s needs.

To schedule mobile service, email us with your preferred date, time, location, and number of applicants.

Email:
accuprintlivescan@gmail.com

Yes. ACCU-Print provides monthly invoicing for approved business clients.

You will receive one detailed invoice each month covering all applicants processed during the previous billing period.

Email:
accuprintlivescan@gmail.com

Need a flyer to share with applicants or new hires?
📄 Download our printable Applicant Information Sheet (PDF)

To receive background check results, your agency must be authorized through the California Department of Justice.

Usually no. Live Scan results are sent directly to the requesting agency. Certain CalVECHS applicants may be eligible to receive a copy of their criminal history information if requested on their form.