Frequently Asked Questions

Getting a Live Scan is easy—just follow these steps:

1. Visit ACCU-Print
Mon–Thu 9am–5pm | Fri 9am–4pm
No appointment needed
No lunch closure
Last client: 15 minutes before closing

2. Bring your printed Live Scan request form
Middle applicant section must be filled out.
Need a printout? $1 fee.

3. Bring a valid primary ID
Current, not expired.

3404 Bechelli Ln, Ste B, Redding, CA

About ½ mile south of Bechelli & Hartnell
Next to Circle K
Tan building in back, ground floor (Suite B)

Please arrive at least 15 minutes before closing.

Our rolling fee is $17.

Government fees vary by application (typically $0–$87).

We accept all forms of payment
(Credit cards include a small processing fee)

Questions? Call (530) 222-3442

Valid ID (Driver’s license, state ID, or passport)
Printed Live Scan request form (completed)

Important: Your agency provides the form—we do not.

The Applicant Background Check Status shows only the progress of your fingerprint check—it does not indicate employment or licensing decisions. Requesting agencies consider criminal history as just one part of their review process.

• To check your background status, contact the agency that requested your Live Scan.
• If your fingerprints match records in the database, the associated RAP sheet must be manually reviewed by a technician. This process may take an indeterminate amount of time.
• ACCU-Print does not receive or have access to your results.

To check your status online, use your ATI number (from your Live Scan form) and your date of birth.

Live Scan fingerprinting is the electronic capture of your fingerprints using a digital scanner. Your prints are securely submitted to the California Department of Justice (DOJ) to perform a criminal background check.

Once submitted, your fingerprints are automatically compared against records in the state database:

• If no matching fingerprints are found, results are typically processed within 48–72 hours without manual review.
• If a match is found, the associated RAP sheet must be reviewed by a technician. This process may take additional time, and the requesting agency will be notified of any delay.

During manual review, no additional status details are available. The next update the requesting agency receives will be the final completed result.

There are two options depending on the type of record you need:

California (DOJ Record Review)

Federal (FBI Record Review)

No. Under California law, you are not allowed to provide your personal criminal history record to an unauthorized third party.

Employers are also not permitted to require you to obtain or provide a copy of your record, or proof that a record does or does not exist.

If an employer needs this information, they must request it through the official Live Scan process.

Yes. ACCU-Print offers mobile fingerprinting services for businesses seven days a week, bringing convenient on-site service directly to your location.

Pricing is based on travel distance and the number of applicants, allowing us to tailor a solution that fits your organization’s needs.

To schedule mobile service, email us with your preferred date, time, location, and number of applicants.

Email:

accuprintlivescan@gmail.com

Yes. ACCU-Print provides monthly invoicing for approved business clients.

You will receive one detailed invoice each month covering all applicants processed during the previous billing period.

Email:

accuprintlivescan@gmail.com

To receive background check results, your agency must be authorized through the California Department of Justice.

No. Results are sent directly to the requesting agency.